Current Employment Opportunities

Quality Assurance Analyst 

Locations: Plano, TX and Rockville, MD

Anchor Software, LLC is looking for a Quality Assurance Analyst to join our testing and technical support team. Initial duties will be to expand upon the automated testing systems to stress test Anchor products and to report/archive issues that are found. These activities will include development of virtual and hardware configurations to help grow the automated testing systems to keep them up to date with industry changes and relevant test scenarios. Manual testing will be required for stress and regression testing in addition to automated system testing. The employee will also work with the Technical Support Team to respond to customer, prospective customer, and internal technical requirements. 

The ideal candidate is someone with experience in developing automated systems for quality assurance, enjoys solving challenging problems, and works well in a team environment. It is important to keep in mind that we are looking for an individual that has the talent and demeanor to maintain attention to fine details and is exceptionally good at identifying inconsistencies and flaws of software products. 

Duties include but are not limited to:

  • Troubleshoot, optimize and performance tuning of current systems.
  • Perform stress and regression tests on the software from start to finish.
  • Collaborates with other departments in the selection and setup of computer applications appropriate to their requirements.
  • Web development capability to maintain and update current systems both internal and external.
  • Learning USPS regulated software requirements.

Desired experience, skills and credentials:

  • Reasonable experience in a similar role
  • Creation of test plans, define testing strategies
  • Programming experience with C#, .Net, PHP, C++ or other object-oriented programming languages
  • Programming experience in Linux and/or Unix environments
  • General experience with SQL databases
  • Strong communication and collaboration skills.
  • College degree in Computer Sciences, Programming or a similar field, or equivalent.

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Software Sales Representative 

Locations: Plano, TX and Rockville, MD

Software Sales Representative is responsible for prospecting and initiating contact with key decision makers to generate new business while additionally up-selling an established customer base. A demonstrated ability to use effective selling systems and techniques to help probe, present, and close sales with existing customers is a key deliverable for this position. Prior experience in selling for Group1 Software, Pitney Bowes Software, Firstlogic, GMC, Extream, QAS, Trillium, BCC Software, Satori Software a plus.

Duties include but are not limited to:

  • Executing successful Customer Relationship Management at executive levels
  • Demonstrating ability to sell complex services and solutions
  • Educating new and existing customers on a full suite of solutions
  • Executing aggressive prospect activities to generate ongoing sales
  • Executing a disciplined Professional Selling Process
  • Achieving monthly and yearly quotas

Training will be provided to transfer knowledge of company products and services, as well as developing sales techniques to accurately assess customer needs and promote ancillary products and services. 

Familiarity with Windows, Microsoft Office required, and ACT is a plus. 

Anchor Software offers a base salary plus commissions.

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Senior Software Developer 

Locations: Plano, TX and Chicago, IL.

Senior Software Developer with a minimum of 5 years experience to code as well as design, develop, debug and support software applications; special consideration will be give to a candidate with an artistic creativity to create color schemes and graphics.  The candidate must also review software design requirement and test plan documents.  The candidate will work proactively with management, other software developers, and QA department members to validate and fix development issues. 

Experience in the following is required:

  • C++
  • C#
  • WPF / SilverLight
  • Web Services
  • Visual Basic

The following is not required but preferred; Direct Marketing industry experience, in particular Data Hygiene, Data Quality, CASS, Presort and NCOALink.

Duties include but are not limited to:

  • Develop user a high level user experience interface and administrative screens using software tools defined by management
  • Design and implement modification to existing software and database systems
  • When required, write routines to connect to remote servers using industry-standard protocols to handshake and communicate with other local software processes
  • Develop Microsoft SQL and/or other databases, as needed
  • Trouble shoot, optimize and performance tuning of current systems
  • Document systems and processes, and comply with all requirements for the archiving and safeguarding of software using Source Code tools
  • Collaborates with other departments in the selection and setup of computer applications appropriate to their requirements

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Technical Support Specialist 

Location: Plano, TX

Technical Support Specialist with a minimum of 3 years using Anchor Software (formerly Mirus), Group1 / Firstlogic software, or any other direct mail software in a production or support environment. Our software consists of applications for cleansing and manipulating large mailing files, processing lists through U.S. Postal Service databases, and preparing highly complex documents for high-speed, large scale imaging. 

Duties include but are not limited to:

  • Dealing directly with customers either by telephone, electronically or face to face
  • Responding promptly to customer inquiries
  • Obtaining and evaluating all relevant information to handle inquiries
  • Directing requests and unresolved issues to the designated resource
  • Keeping records of customer interactions and transactions
  • Recording details of inquiries and comments
  • Recording details of actions taken
  • Communicating and coordinating with internal departments
  • Following up on customer interactions

Work hours are Monday through Friday from 8:30 AM to 5:30 PM. Overtime or on-call coverage as required.

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