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March 19, 2020

In this time of uncertainty with the global outbreak of COVID-19, our hearts and thoughts go out to each and every one of you and your families, and we hope that all of you remain safe and healthy. We certainly appreciate all the healthcare and government workers, community leaders and volunteers for their dedication in combating and containing this pandemic.

Our top priority during this time is to continue to protect the health and well-being of our employees and their families, customers, partners, and vendors.

We are following the CDC recommended guidelines, and as of last week, implemented our pandemic business continuity plan. This plan includes the following:

  • We have restricted all travel for our employees
  • We have restricted access to all buildings, offices, and datacenters to non-essential employees, partners and vendors
  • We have instituted a work from home policy - and I’m proud to say over 90% of our employees will be working remotely

We realize Anchor Software provides mission-critical processes for your business, and I can assure you all our systems and processes will remain fully operational with multiple layers of redundancy in this time of uncertainty.

In addition, Anchor has the infrastructure and capacity to act as an overflow datacenter for your related work and can perform processing if the need arises.

It’s business as usual for Anchor Software! As a reminder, our award-winning customer service group is available 24x7 via phone, email and online meeting.

We are certainly in uncharted waters, but rest assured we will navigate this together.

Regards,
Ted Matthews
Ted Matthews
President